Privacy policy
Welcome to Pets & Perks Co. ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on the website
- Referring website
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails if you have chosen to receive them
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.
3. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Shopify and related service providers
- Analytics providers
- Email marketing providers
These providers only receive the information necessary to perform their services.
4. Dropshipping Partners
Some products available through Pets & Perks Co. are fulfilled by carefully selected third-party suppliers and fulfillment partners. When necessary to complete your order, we may share your name, shipping address, phone number, and order details with these partners solely for the purpose of processing and delivering your purchase.
5. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Personalize your shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
6. Payment Security
Payments are processed through secure third-party payment providers. Pets & Perks Co. does not store your complete payment card information on our servers.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Pets & Perks Co.
General Inquiries: contact@petsandperksco.com
Customer Support: support@petsandperksco.com
We will make reasonable efforts to respond to your inquiry as promptly as possible.